How do I stop my wish list from processing?
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Posted by helenbb

I got in, but accidentally clicked the wrong thing, and my wish list is processing again. I have tickets in my cart, but can't check out because the wish list is processing. 

How do I stop it from processing so I can check out?

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Posted by taralas

You cannot. Once it is submitted, you have to wait. Just hope that you can get the list processed before the tickets you had expire in 2 hours.

Sorry.

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Posted by dantenova

Don't worry, you're not the only one that did this...4689 in line... :(

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Posted by helenbb

I'm just sitting here, trying to keep my Gencon account 'active' so my cart doesn't expire before the wishlist processes again.

Thanks for the responses.

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Posted by marimaccadmin

You have two hours of inactivity, so refreshing does reset that 2 hour timer.

Marian McBrine
Event Coordinator
Gen Con LLC
 

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Posted by helenbb

But if I'm going through the site or deleting something from my cart, that's activity, right? 

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Posted by thejoltess

I understand it is any activity on the site (adding/deleting) would ensure you don't time out. It is if you leave the site for 2 hours that the cart will empty itself.

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Posted by marimaccadmin

Yes, even refreshing the page is activity.

Marian McBrine
Event Coordinator
Gen Con LLC

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Posted by helenbb

It worked and I was able to check out. Thank you everyone who posted!

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