HOUSING PORTAL CREDIT CARD FRAUD
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Posted by kmcdermott1

Immediately after I booked my hotel room through the housing portal my credit cards received fraudulent charges from 2 different states.  I know it is from this housing process as I have not used the card anywhere else.  GEN CON needs to look into this IMMEDIATELY.  Housing requires a credit card to book a room and my card numbers were stolen and it occurred les than 5 minutes after I booked the rooms.  Check you bank statements and cards statement to make sure you have not been tagged.

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Posted by kjelstad

Nothing here and I booked 2½ hours ago.

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Posted by kmcdermott1

Hopefully this is an isolated incident but I just wanted to warn folks in case there was a whole in security. I posted in the Facebook page and here to warn people so they don't lose any money. 

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Posted by jcirillo1971

You said your Credit CARDS received fraudulent charges.   How did you use multiple cards to book your hotel room?

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Posted by kmcdermott1

Because you can book more than one room if you have the proper number of badges.  

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Posted by marimaccadmin

I want to assure you that Gen Con looked thorougly into this, and found no evidence of any issues on their site.  I can tell you that attendee credit card data is securely stored in the Lanyon Passkey servers, Passkey's servers are Level 1PCI certified, Credit cards are not pre-authorized or charged upon booking a reservation, and credit card commerce isn't initiated until someone cancels a reservation.

As such, and after reviewing the records, there's no issues on Gen Con's end.  If I were you, I'd have strong concerns of your comptuer or your network being compromised, and I'd urge you to check on that ASAP.

 

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Posted by kmcdermott1

I have checked and verified it was not my system ( I am an I.T  profesdional and work in the infrastructure security field) also spoke with my credit card company and they confirmed it was attempted charges made online.  I will follow up with them.  Many thanks for checking.  Just wanted to make sure it doesn't happen to someone else.

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Posted by kmcdermott1

As a point of note, I did make a reservation and had to make an adjustment and modifed it which could be where the card info hit a transaction server.  I'll follow up with my bank and credit card company.

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Posted by citizenluke

Thanks for the warning. Checked my account to make sure nothing amiss. Looks ok at the moment. Better safe than sorry though.

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Posted by garhkal citizenluke

citizenluke wrote:
Thanks for the warning. Checked my account to make sure nothing amiss. Looks ok at the moment. Better safe than sorry though.

Same here.  A few years back i had 2 fraudulent transactions attempted on my card, but cause of a 'fraud watch' it got caught, my account got hold up, and i got a new card issued, to ensure it didn't happen again.  The ONLY down side i had to it (as i use cash when ever possible) is that since the whole issue started just Prior to Origins, when i went in to turn over my purchased badge, since i got commped a GM badge (standard practice) there was an issue with refunding me, all cause of that issue with the card..

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