Another thread got hijacked (partly by me) in a discussion of different aspects of possibly improving the wish list process (creation, submission, processing) and related purchase of event tickets. Derek Guder suggested a thread dedicated to the broad topic. This seems like the most likely forum, since the topic is not specific to 2016 and is really a thread devoted to requesting new features.
This is a thread intended to allow discussion of all ideas intended to improve the wish list process for future years (not 2016). It's not intended to be negative of the current process. I'm sure a ton of work has gone into creating the current process. Some of the features requested may be difficult to implement, but this is not intended to be a discussion of the technical challenges presented but a "wish list" of improvement for user experience.
Suggestions from the prior thread and some of my own:
Topic 1. Eliminate the "submit at this exact time or later" button. Have wishlists submitted in advance by any users before a certain deadline. This could be beneficial to people who aren't available at the particular time designated by GenCon. For instance, I was in the middle of church at noon eastern today, so it would have been nice to submit my final wishlist sometime before the deadline. It also might take some pressure of the GenCon servers if they didn't have thousands of people hitting submit at the exact same moment. (For those familiar with math trades, a similar system is used - all users submit a want list by a certain deadline if they want to participate in the math trade.)
Topic 2. Round Robin ticket distribution. After giving a random priority number to those who submitted on time, start with user 1. Give user 1 her first wanted item with tickets still available. Then go to user 2 and so on through each user's wishlist until each user receives a ticket or runs out of wanted items. After each user has received a ticket (or exhausted their list), start again. Round 2 could have a new random draw to determine turn order, could go in reverse order, or could use the same order. This would be a way to try to give as many people as possible their highest priority items on their wish list.
Topic 3. Automatic ticket purchase. Some suggest an optional or automatic system where tickets are automatically purchased and not just put in a cart for 2 hours. I think an optional "Buy it if I get it!" box would be ideal.
Topic 4. Allow for event alternates. I think the system would benefit from having a way to say "If I don't get event X, give me one of these other events as an alternate" Alternates might be other events in that time slot, or might be the same event in a different time slot.
For example, Wish list #1 - I want to play Ticket to Ride at 3:00 Saturday.
#2 I want True Dungeon on Friday at 2:00. If not available, 2A is True Dungeon at 2:30, 2B is True Dungeon at 3:00, etc.
As soon as I get any event in this chain, the rest of the chain is deleted. I only want one True Dungeon slot. This feature might leave more tickets available early, because people won't be getting multiple tickets to the same event in different timeslots (unless they want them).
Topic 5. Expand the consideration period to more than 2 hours for the first round of ticket purchases. We are more than 2 months out, so we can relax. People may be experiencing technical difficulties, it's the first day of getting tickets, etc. It's hectic. Give people 8 or 12 or even 24 hours to consider their first purchase. No need to rush the process this early. After a day or two, shorten the period down to 4 hours or 2 hours. There will still be plenty of time for people to plan, return tickets, check back, etc.
Topic 6. Wish list expressed like a calendar. I'd love to be able to visualize my wish list on something that looks like Google Calendar or Outlook. (Frankly, I'd love that way to look at the event list itself, even though it would be ginormous.)
Discuss these topics or add your own.
I got all the events I wanted this year, even though I was #4700 or so in line, so I'm not unhappy with the process as it is.