Return Ticket button - didn't work
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Posted by cdedanann

Last week I attempted to to use the return ticket button on an event because there was a conflicting event that I wanted to get tickets for.  It seemed to work...but the return was never processed.  I thought that since there was money involved, that there may have been a delay in processing, but I see that those event tickets are still in my queue.

Now it is past 6/16 and the return ticket button is no longer an option. I still can't get tickets to the other event because the system won't allow time conflicted event scheduling.

Can anything be done??

Thanks,
Corey

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Posted by buffythecatslayer

Yesterday was the last day to return tickets until the Con starts on Wednesday, 7/31.

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Posted by cdedanann

So, there is nothing that can be done about the process not working during the time it was suppose to work.  Got it.

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Posted by buffythecatslayer

Maybe Customer Service can help, but you should have made sure the return was processed successfully.

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